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Have had a lot of trouble with the pc lately. I mistakenly downloaded some scamware (OutFox t.v.) and I could not uninstall it. Took the pc to BestBuy and the Geek Squad couldn't uninstall it. Talking to my brother, he reminded me of the system restore, which I have used before with great success. It did get rid of the program, but then I discovered that Best Buy had put me online with their system and their password and I couldn't get online with my Verizon access card. After much thinking, I was able to get my access card back in the system. But now, I'm trying to figure out how to get a Norton app that Norton says I need, but doesn't tell me how to get! Arrrrgggghhhh!

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Easily done. The people who let loose these things need sorting out!

That will teach me not to download anything I don't absolutely need! X_x

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